We are committed to your satisfaction and have procedures
in place to provide you with a fair, timely and effective
means to resolve problems with any transaction.
We record and monitor all complaints. We will undertake to acknowledge any complaint within seven business days of
receipt and will strive to address and resolve any complaint
within 45 days of receipt.
In the event we cannot reach a satisfactory resolution, we
are committed to using third-party dispute resolution
services through the Better Business Bureau of Mainland BC.
Please contact us if you have any questions or concerns.
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